Question 1

Which areas do you service?

Accepted Answer

Pretoria, Johannesburg, Gauteng and surrounding areas. Our routes cover Pretoria and Centurion, the Johannesburg northern suburbs, Midrand, the East Rand and the West Rand.

Question 2

Do you work on both residential and commercial equipment?

Accepted Answer

Yes. We handle domestic splits and heat pumps as well as commercial refrigeration, cold rooms, VRF systems and industrial plant.

Question 3

Why does my air conditioner keep needing gas?

Accepted Answer

A sealed system does not consume refrigerant. Repeated top-ups mean there is an unrepaired leak — usually at a flare joint or on the evaporator coil.

Question 4

How often should equipment be serviced?

Accepted Answer

Domestic air conditioners annually, commercial units twice a year, commercial refrigeration and cold rooms quarterly, and high-hour or dusty installations more often.

Question 5

Do you provide written quotes?

Accepted Answer

Yes. Nothing beyond agreed diagnostics proceeds without your approval of a written quote.

Question 6

Are you an authorised dealer for major brands?

Accepted Answer

No. We are independent contractors and do not claim dealership or authorised-agent status for any manufacturer. We service and install most common brands found in South Africa.

Question 7

Can you work after hours or on weekends?

Accepted Answer

Yes, by arrangement for commercial and industrial sites, and on call for emergencies.

Question 8

How do I get an urgent technician?

Accepted Answer

Call 069 268 0988. If you cannot get through, try 084 690 1545 or send a WhatsApp with your location and the fault.

Frequently asked questions

General questions

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